Shipping and delivery

Thank you for shopping with Zentero Labs. Below you’ll find details about our shipping process.

Processing Time:

All orders are processed within 1-2 business days. Orders are not shipped or delivered on holidays.

Shipping Time:

Because we work with international suppliers, shipping times may vary:

Estimated delivery time: 7–14 business days

Shipping times depend on your location and customs processing.

Shipping Costs:

Shipping costs are free and will be clearly displayed before you complete your purchase.

Tracking Information:

Once your order has shipped, you will receive a confirmation email with tracking information. Please allow 24 hours for tracking updates to appear.

Delays:

We are not responsible for delays caused by customs, carrier issues, or circumstances beyond our control.

Incorrect Address:

Please ensure your shipping address is correct. We are not responsible for orders shipped to incorrectly provided addresses.